Refund and Returns Policy

Return & Exchange Policy – Jersey Heaven

 

Contact: support@jerseyheavenofficial.com

At Jersey Heaven, customer satisfaction is our top priority. Please read our return and exchange policy carefully before placing your order.

✅ 1. Eligibility for Return/Exchange

  • Returns or exchanges are accepted only for defective or damaged products.
  • Orders shipped through courier cannot be exchanged for a different jersey after delivery.
  • Size exchanges are not available, so please verify your size before placing the order.
  • Contact us within 1 day of product delivery to report any issues.
  • Provide clear photos or videos showing the defect to process your claim.

🔄 2. Exchange Process

  • If the product has a manufacturing defect, we will replace it with a new product.
  • Exchange is preferred over a refund.

🚚 3. Return Shipping

  • For defective products, return shipping cost will be covered by Jersey Heaven.
  • Returns due to reasons other than defects are not accepted.
Scroll to Top