Return & Exchange Policy – Jersey Heaven
Contact: support@jerseyheavenofficial.com
At Jersey Heaven, customer satisfaction is our top priority. Please read our return and exchange policy carefully before placing your order.
✅ 1. Eligibility for Return/Exchange
- Returns or exchanges are accepted only for defective or damaged products.
- Orders shipped through courier cannot be exchanged for a different jersey after delivery.
- Size exchanges are not available, so please verify your size before placing the order.
- Contact us within 1 day of product delivery to report any issues.
- Provide clear photos or videos showing the defect to process your claim.
🔄 2. Exchange Process
- If the product has a manufacturing defect, we will replace it with a new product.
- Exchange is preferred over a refund.
🚚 3. Return Shipping
- For defective products, return shipping cost will be covered by Jersey Heaven.
- Returns due to reasons other than defects are not accepted.
